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Vote Arts, Culture and Heritage Heritage Services

Scope

Management of new memorial projects, national monuments, war and historic graves; promotion of cultural events; administration of legislation and grants; and research, writing and publication of New Zealand history and reference works including Te Ara - The on-line Encyclopedia of New Zealand.

What we delivered

This output expense supports our achievement of our outcomes and impacts set out above. This output contributes to the following impacts:

  • Our histories, taonga, places and symbols of nationhood are preserved for past, present and future generations.
  • People understand and enjoy New Zealand’s diverse culture and heritage.
  • New Zealand’s unique Māori culture and heritage is protected and enhanced.

During 2014/15 we:

  • Progressed New Zealand’s First World War centenary commemorations projects, including Pukeahu National War Memorial Park.
  • Produced and promoted significant cultural and historical resources and events, including First World War centenary commemorative digital and print projects.
  • Provided historical and cultural information that engages New Zealanders and international audiences, using a range of media, including print and digital.
  • Collected and preserved stories of cultural importance to New Zealand, including progressing the Treaty Settlement Stories project.
  • Produced digital and print publications that showcase Māori culture, history, and language.
  • Administered the annual New Zealand Oral History Awards, Awards in History and the Waitangi Day Fund.
  • Chaired the Government’s interdepartmental steering group on commemorations.
  • Contributed to work on scoping Sector Reference Groups that could support the Heritage Forum to identify and progress priority work across the heritage sector.
  • Managed the maintenance of war graves and historic monuments in New Zealand and abroad, and completed earthquake strengthening work at the National War Memorial.
  • Negotiated 20 Treaty settlement protocols.
  • Administered legislation to protect symbols of nationhood and movable and found heritage.

How well we delivered it

This section provides an assessment of our delivery against the performance measures set out in the Information Supporting the Estimates for 2014/15.

Collect and preserve oral history and digital stories

Performance measures

Actual performance 2014

Budget standard

2015

Actual performance 2015

Progress third-party commissioned historical projects, including: Corrections oral history and heritage projects; New Zealand Post First World War research project

New measures

Delivered against plan

Delivered against plan

Total community contributions to the Ministry’s websites

1,163

1,000

986

Oral History Programme

During 2014/15 five video oral histories were completed as part of the Ministry’s Treaty Settlement Stories project. Work was done to set up oral history projects commissioned by the Ministry for Primary Industries and the Ministry of Foreign Affairs and Trade, which will produce at least ten oral histories by December 2015.

All Oral History Project interviews collected during 2014/15 have been archived to professional standards within the Ministry’s system. They are currently awaiting processing by the Alexander Turnbull Library.

Total community contributions

The community contributions provided this year have included comments and images added to items on the Te Ara and NZHistory sites, stories and images added to QuakeStories, and comments and photos added to the 28th Māori Battalion website.

Administration of legislation to protect New Zealand and taonga Māori and cultural heritage

Performance measures

Actual performance 2014

Budget standard

2015

Actual performance 2015

Number of export certificates, applications and letters processed to ensure significant movable heritage subject to the Protected Objects Act is not lost overseas

105

45

91

Number of taonga tūturu case notifications made*

33

27

50

Number of taonga tūturu applications sent to the Māori Land Court

New measure

10

57

Number of justified complaints from applicants in regards to the Protected Objects Act 1975

0

 

Fewer than 5

0

Number of Protected Objects Act 1975 awareness presentations to key stakeholders

17

6

22

Acceptance of Ministerial submissions in relation to the Flags, Emblems and Names Protection Act 1981

100%

100%

100%

Ministerial applications in relation to the Flags, Emblems and Names Protection Act 1981 submitted to the Minister within 3 months of receipt

96.43%

100%

50%

Number of enquiries received in relation to the Flags, Emblems and Names Protection Act 1981

56

40

64

* Newly found taonga tūturu notified to the Ministry in 2014/15

 

Protected Objects Act

This year 25 temporary export certificates and 14 permanent export certificates were issued, with five clearance certificates also processed. In addition, 47 letters were sent to would-be applicants advising that the objects in question had been found not to be protected New Zealand objects under the Protected Objects Act. No export applications were declined.

During 2014/15 the Ministry continued to seek out opportunities for presentations to key stakeholders to raise awareness of the Protected Objects Act. 22 presentations were made, with a particular focus this year on presentations to iwi and hapu around the country. A presentation to students at the Eastern Institute of Technology Gisborne also focused on newly-found taonga tūturu and the related provisions of the Act.

Taonga tūturu notifications

50 cases of newly found taonga tūturu were notified to the Ministry in 2014/15, and a total of 46 public notifications were made by the Ministry in 2014/15.

66 cases processed had recommendations approved by the Chief Executive; 36 of these were for backlog cases and 30 were current cases (post 1 July 2012).

57 taonga tūturu applications have been filed in the Māori Land Court this financial year.

Flags, Emblems and Names Protection Act

This year saw an increased level of activity related to the Flags, Emblems and Names Protection Act, with particular interest shown to the use of the word ‘Anzac’ in the 2015 centenary year. A total of 64 applications and enquiries were processed in relation to the Act.

Sixteen applications to use the word ‘Royal’ in a trade mark or company name were submitted to the Minister this year and one entity was bestowed with the title ‘Royal’ by Her Majesty The Queen. The Ministry also considered a number of applications and uses of the Coat of Arms and other government emblems.

Nine of 18 Ministerial submissions this year were not submitted to the Minister within three months of the application date this year, due to requiring further information from the applicant. In future, processing of submissions will be counted from the date at which all required information is provided.

On 3 September 2014, for the first time in New Zealand, the Red Ensign was authorised by His Excellency The Governor-General to fly on land in order to mark Merchant Navy Day, to recognise the critical role played by the Merchant Navy during wartime.

Maintain war graves and access to memorials and other places of national significance

Performance measures

Actual performance 2014

Budget standard

2015

Actual performance 2015

Inspect all war graves and memorials included in the Ministry's portfolio within New Zealand at least once every two years

98.69%

100%

98.42%

War graves, historic sites and national monuments within the Ministry's portfolio are refurbished, where required, within 2 years of inspection*

97.13%

100%

98.48%

Number of justified complaints received about the standard of maintenance

0

Fewer than 5

0

Number of visitors to the National War Memorial

5,394

5,000

49,001

* This is measured two years from the financial year that the inspection took place

War graves and memorials

Over the past two years, 3,559 out of 3,616 war graves and memorials in New Zealand have been inspected. All scheduled inspection tours were carried out during 2014/15. A small number of graves and memorials included on these tours were not inspected owing to circumstances beyond the Ministry’s control, such as flight delays cutting short inspection time, closed cemeteries in Canterbury preventing access because of earthquake damage, weather events causing inspection tours to be cut short, difficulties in arranging boat trips to isolated graves on islands, and inability of landowners to transport Ministry officials to remote graves on their property at pre-arranged times.

During inspection of war graves, historic sites and monuments, those requiring refurbishment to ensure they are legible and deemed intact are identified. In 2014/15 refurbishment work was carried out on 65 out of 66 historic sites and monuments which had been identified as needing attention from our inspections over the past two years (2013/14 and 2014/15), the exception being one memorial requiring extensive consultation with iwi. This is a much lower number of refurbishments than usual in a financial year, owing to the high proportion of funds available in 2014/15

having to be spent on a few major projects, notably the completion of stage 2 of the renovation of the Bourail New Zealand War Cemetery in New Caledonia.

The Ministry has not received any complaints about the standard of maintenance. Work has been completed only by reputable stonemasons belonging to the New Zealand Master Monumental Masons Association, stonemasons who have carried out work of a high standard in the past, or conservators employed to work on war and historic graves and memorials.

Visitors to the National War Memorial

The target of 5,000 visitors has been exceeded due to the Memorial being re-opened in April 2015 and a large increase in visitors as people visit the new Pukeahu National War Memorial Park.

Promotion of cultural events and significant commemorations

Performance measures

Actual performance 2014

Budget standard

2015

Actual performance 2015

Ministerial satisfaction with the co-ordination of anniversaries and the commemorations programme

Rated ‘good’

Rated ‘good’ or better

No feedback was provided

Number of heritage sector organisations and community groups actively involved in the WW100 programme

382 registrations

for the WW100 symbol

282 projects listed on the WW100 website

179 WW1 lotteries applications

250 registrations for the WW100 symbol

300 projects, activities or events listed on the WW100 website (including new Eventfinder function)

528 registrations for the WW100 symbol

469 projects, activities and events listed on the WW100 website

Progress National War Memorial Park

Delivered against plan

Delivered against plan

Delivered against plan

Annual number of total visits to WW100 websites, and members of WW100 Facebook and Twitter communities

74,148 total visits to WW100.govt.nz

1,672 members of WW100NZ Facebook

2,227 followers of WW100NZ Twitter

50,000 visits across WW100 websites

2,500 members of WW100 NZ Facebook

2,500 followers of WW100 NZ Twitter

272,459 visits to WW100.govt.nz

8583 members of WW100NZ Facebook

4102 followers of WW100NZ Twitter

Co-ordination of anniversaries and the commemorations programme

The Ministry leads a cross-departmental committee to plan for and co-ordinate a range of commemorative projects run by different agencies. In 2014/15 we worked on the 175th anniversary of the Treaty of Waitangi on 6 February 2015 (see www.mch.govt.nz/waitangi175), and on planning for the 125th anniversary of Women’s Suffrage (2018) and the 250th anniversary of the first visit of Captain James Cook (October 2019). The Cook anniversary in 2019 is an exciting opportunity to reflect on the meeting of two cultures, the achievements of Māori and European sailors and navigators, and the meeting of two intellectual traditions – Western science and mātauranga Māori.

Members of the cross-departmental committee also take responsibility for ensuring planning is underway for ‘Tier 2’ anniversaries. The Ministry worked with stakeholders to plan the 150th anniversary of Wellington becoming the capital of New Zealand and the 150th anniversary of the creation of the Native Land Court. Other Tier 2 events in 2015 include the 70th anniversaries of VE Day and Victory in the Pacific Day and the 50th anniversary of the Cook Islands self-government.

Involvement in the WW100 programme

Communities around New Zealand were very engaged with the WW100 commemorations programme, with 528 applications to use the WW100 symbol. The WW100 website listed 469 projects, activities or events that took place around New Zealand in 2014/15. These were searchable by the region or town where they were held, as well as by the category of the event.

WW100 Social media

Since the launch of the centenary commemoration period on 1 August 2014, the Ministry have used the WW100 website and related social media (Twitter and Facebook) to increase public engagement with the Centenary, and encourage public interaction. Local and community groups have been encouraged to list their projects and events on the site. Approximately 190,000 users have visited the WW100 website since 1 August 2014 and traffic peaked in Anzac week, with 58,883 users visiting the website in the week ending 28 April 2015. On average, our WW100 social media posts reach over 25,000 people a week, and this peaked at 240,000 people in Anzac week.

A WW100 news media briefing kit was prepared for media over Anzac week, which included key facts and statistics, alongside an outline of the scale of the WW100 programme and important links to the official Anzac programme and history information. Media interest increased over Anzac weekend, with 1,210 individual items carried in public facing channels. Arrangements with producers at broadcast channels (TV1, TV3 and Sky TV) saw the WW100 pin widely worn by newsreaders. Themes for these stories were broad, ranging from coverage of events to historical stories and contemporary related issues.

A paid media campaign accompanied this release and the social media programme; this ran in six print papers as well as across key online news platforms. The Ministry also provided support for national sports agencies to host commemorative events, negotiated the use of the WW100 logo on uniforms, provided speech notes, visual material, moving image and showreels for stadium dressing, and negotiated media needs and theming. The WW100 logo was carried as an on-screen identifier on all network television broadcasts of New Zealand Rugby, Netball New Zealand, NRL Rugby League and National Basketball League games occurring on Anzac weekend.

Progress National War Memorial Park

Pukeahu National War Memorial Park was completed in March 2015 and formally opened on 18 April 2015. The Australian Memorial was opened a few days later. Plans for memorials from Turkey, the United Kingdom, the United States of America, France, Belgium and Canada are in progress, and we expect these memorials will be installed and dedicated over the next four years.

Information on and communication of New Zealand and Māori history, society and culture

Performance measures

Actual performance 2014

Budget standard

2015

Actual performance 2015

Annual number of total visits to the Ministry’s websites

9.2 million

10.5 million

11.2 million

Annual number of page impressions for Ministry’s websites

27.4 million

31.2 million

31.7 million

Annual number of returning visitors to the Ministry’s websites

3.2 million

3.5 million

4 million

Maintaining and developing Te Ara – The encyclopedia of New Zealand

New measure

Delivered against plan

Delivered against plan

Progress WW1 centenary commemorative print projects (Western Front, Heritage Sites, Māori and the First World War)

Delivered against plan

Delivered against plan

Delivered against plan

Progress NZ History topics and 100 Years Ago real-time project

New measures

10 topics and real-time project delivered against plan

10 topics and real-time project delivered against plan

Progress Treaty Settlement Histories digital print and stakeholder engagement

Delivered against plan

Delivered against plan

Delivered against plan

Annual user satisfaction of Ministry websites

Average rating of ‘good’ or better

Average rating of 'good' or better

Achieved average rating of ‘good’ or better

Our websites

Te Ara,- The Encyclopedia of New Zealand, provides resources about New Zealand’s people, land, culture and society. Te Ara aims to be a comprehensive guide to New Zealand’s people, natural environment, history, culture, economy, institutions, and society.

NZHistory covers three broad themes in New Zealand history: culture and society, politics and government, and war and society.

28th Māori Battalion is a place to record, remember, honour and maintain information and knowledge of the Māori Battalion and its outstanding contribution to Aotearoa New Zealand.

QuakeStories is a place where people can tell their stories about the Canterbury earthquakes of September 2010 and February 2011 and their aftershocks.

Anzac.govt.nz was launched to coincide with the 90th anniversary of the Gallipoli landings in 2005. The site provides a virtual guide of the Gallipoli Peninsula and includes searchable records of all New Zealanders who died at Gallipoli.

The VietnamWar website is the hub for memories of New Zealand and the Vietnam War. It was created as part of the Vietnam War Oral History Project run by the Ministry between 2008 and 2012.

User satisfaction

During 2014/15 we conducted our fourth annual user satisfaction of our Ministry websites. A total of 302 responses were received compared with 459 in 2013/14, 651 in 2012/13, and 76 in 2011/12.

Respondents were asked to rate the websites they had used and responses were as follows:

  • What did you think about the quality of the content?
    78 percent answered ‘Ok’, ‘good’ or ‘very good’ (2014: 90 percent; 2013: 95.3 percent)
  • How easy was it to find the information you were looking for?
    77 percent answered ‘good’ or ‘very good’ (2014: 86.7 percent; 2013: 90.1 percent)
  • What was your general impression?
    77 percent answered ‘good’ or ‘very good’ (2014: 89.3 percent)

The Ministry has developed a strong user base and is providing a high quality service to these users. Comments received as part of the survey show that users find our content highly engaging and our websites a pleasure to use but the decline in key measures (although of a lower number of responses than the previous two years) points to a need for rigorous maintenance of content and technology to keep pace with user expectations.

Financial performance

 

Actual

2014

$000

Budget* 2015

$000

Revised Budget* 2015

$000

Actual

2015

$000

Revenue Crown

10,110

7,190

9,294

9,294

Revenue other

728

525

1,449

936

Total revenue

10,838

7,715

10,743

10,230

Total expenses

10,612

7,715

10,743

9,495

Surplus/(deficit)

226

-

-

735

  • The statement of accounting policies provides explanations of these figures which are not subject to audit.

 

 


Updated on 3rd December 2015