Skip to main content

Vote Arts, Culture and Heritage Delivery of Going Digital Programme

Scope

Services to support the transition to digital switchover by December 2013.

What we delivered

This output expense supports our achievement of our outcomes and impacts set out above. This output contributes to the following impact:

· People understand and enjoy New Zealand’s diverse culture and heritage.

During 2013/14 we supported the transition to digital television by December 2013 by:

· Implementing a full marketing and communications programme.

· Undertaking community outreach facilities through our network of community advisors.

· Delivering the Targeted Assistance Package to support vulnerable groups to go digital.

How well we delivered it

This section provides an assessment of our delivery against the performance measures set out in the Information Supporting the Estimates for 2013/14.

Ensure New Zealanders are aware of the need to go digital

Performance measures

Actual performance 2013

Budget standard

2014

Actual performance 2014

Awareness of digital switchover

92% by June 2013

98% by Dec 2013

98%

Number of community contacts made

3,987

1,295

1,356


The graph below shows that awareness has significantly increased since awareness was first recorded in July 2010. In the regions that have gone digital, awareness levels of 98% were achieved.

Targeted Assistance Package

Performance measures

Actual performance 2013

Budget standard

2014

Actual performance 2014

Percentage of installations completed within 10 working days of customer opting-in to receive assistance

91.7% completed within 14 working days

95%

86.4% (average installation time: 9.9 days)

During 2013/14, 86.4% of installations were completed within 14 working days, with the average installation time being 9.9 days. We did not meet our budgeted standard of 95% due to customer scheduling preferences and weather conditions.

Financial performance

 

Actual

2013

$000

Budget* 2014

$000

Revised Budget* 2014

$000

Actual

2014

$000

Revenue Crown

6,936

5,423

4,313

4,313

Revenue other

Total revenue

6,936

5,423

4,313

4,313

Total expenses

6,738

5,423

4,313

4,255

Surplus/(deficit)

198

58

* The statement of accounting policies provides explanations of these figures which are not subject to audit.


Updated on 23rd July 2015