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Section Six - Statement of Standards and Service Performance (SSP) for the year ended 30 June 2009

Part Four – Standards and Service Performance, Audit Report

Section Six – Statement of Standards and Service Performance (SSP) For the Year Ended 30 June 2009

Vote Arts, Culture and Heritage

The service performance measures and quality standards (covering quantity, quality or timeliness) for each output and sub-output are as follows:

Output 1: Heritage Services

Description:

This output involves:

·         The research, writing and publication of New Zealand history and reference works, including Te Ara – The Encyclopedia of New Zealand

·         The administration of grants and the provision of advice in New Zealand history

·         The management of national monuments, war graves and historic graves

·         The administration of legislation relating to commemorative days and to the symbols and emblems of New Zealand sovereignty

·         The administration of the Government Exhibition Indemnification Scheme

·         The administration of the Protected Objects Act 1975.

Output 1.1: Historical Publications and Administrative Services

(a) Service Performance measures

 

Measures

 

2008/09 Budget Performance

2008/09 Actual Performance

Comments

 

Acceptance of Ministerial submissions in relation to the Flags, Emblems and Names Protection Act

100%

 

100%

 

 

Administration of Protected Objects Act

Export application decisions overturned on appeal

Nil

 

Nil

 

 

Administration of the Government Exhibition Indemnification Scheme

Compliance with indemnification criteria

100%

 

100%

 

 

Applicant timing requirements met

100%

100%

 

Administration of legislation relating to commemorative days and the symbols and emblems of NZ sovereignty

Acceptance of Ministerial submissions

100%

100%

 

The research, writing and publication of NZ history and reference work


 

Measures

 

2008/09 Budget Performance

2008/09 Actual Performance

Comments

 

(a) Completion of (digital) history projects to plan:

Development of planned content for younger users of NZHistory.net.nz

 

100%

 

90%

 

The addition and completion of the unplanned 28th Māori Battalion website project resulted in resources being diverted from other web projects which were delayed until resource became available.

Development of planned content for history and history related curriculum

100%

 

90%

 

 

Annual number of unique visitors to NZHistory.net.nz

750,000

 

990,517

 

 

(b) Completion of (non-digital) history projects plan:

Vietnam War (combat and medical history)

90%

100%

 

From Memory (War Oral History Programme) – interviews with civilians, commence J and K Force interviews

90%

 

80%

 

The addition and completion of the unplanned 28th Māori Battalion website project resulted in resources being diverted from other web projects which were delayed until resource became available.

Vietnam oral history project

90%

90%

 

Prime Ministers and Cabinet

90%

80%

 

Administer grants for the provision of advice on NZ history

Application processing standards for administering grants to NZ history are met

90%

 

100%

 

 

Justified complaints on application processing

Nil

Nil

 

The research, writing and publication of NZ works of reference including the online encyclopedia of NZ

Additional themes by 30 June 2009

1

1

 

         


 

Measures

 

2008/09 Budget Performance

2008/09 Actual Performance

Comments

 

Publications from Te Ara – The Encyclopedia of New Zealand online content

 

2

 

1

 

A second publication, New Zealanders and the Sea was delayed by the publisher until September 2009 because of a printer’s error.

Annual visits to www.TeAra.govt.nz

2.5 million

3 million

 

New regions in Te Ara – The Encyclopedia of New Zealand by 30 June 2009

4

 

3

 

A fourth region was completed but not launched until August 2009.

(b) Quality Standards

 

Requirement

 

Standard

 

Standard Achievement 2008/09

Quality standards for historical publications

 

All historical publications to meet agreed time and content criteria (Criteria is specified and documented for each project)

Standard achieved.

 

All applications and enquiries acknowledged within 10 working days

Standard achieved.

 

Quality standards for grant schemes

 

All applications copied and despatched to committee at least five working days before the meeting to determine grants

Standard achieved.

 

All decisions with explanations notified to applicants within 15 working days of the decision

Standard exceeded – achieved within 10 working days.

All payments of grants made within 20 working days of notification

Standard achieved.

 

Administration of Protected Objects Act 1975

 

Sections 5,6, and 7 of the Protected Objects Act 1975

 

All applications to export protected objects were processed according to the criteria in the act.

Government Exhibition Indemnification Scheme – Cabinet decision

Criteria for the administration of the Government Exhibition Indemnification Scheme

Both applications for indemnification met the criteria of the scheme.

Output 1.2: Heritage Property Management

(a) Service Performance measures
 

Measures

Actual performance 2008/09

Comment

4,188 war graves, 81 historic graves and 16 national monuments will be maintained in accordance with the agreed maintenance programme

 

Achieved – All work programmed for war and historic graves for the 2008/09 year was completed

Partially achieved – national monuments

Work at Savage Memorial (only) was not completed due for project management reasons.

 

The National War Memorial and seven overseas war memorials will be managed and maintained in accordance with the agreed maintenance programme

 

Achieved

 

Management and maintenance of the National War Memorial and the seven overseas memorials at Gallipoli, Longueval, Graventafel, Messines, Le Quesnoy, London and Busan was carried out according to the agreed work programme.

All site inspections to determine necessary maintenance will be undertaken in accordance with an agreed schedule

Achieved – All site inspections were undertaken in accordance with the agreed schedule

 

At the conclusion of scheduled maintenance all sites will be in a good state of repair with inscriptions legible and stonework intact

Achieved – Every contractor is required to supply a photograph of completed work with the submitted invoice

 

Special projects will be managed to give 100% implementation of the agreed programme.

Current projects:

New Zealand Memorial Park

New Zealand Memorial Park – A design for the park was selected but has not been approved

 

Up to the 2008 election extensive consultation has been undertaken to ensure wide support for the project as a whole and for the selected design.

Commemorating Waitangi Day Fund

No justified complaints will be received concerning administration of the fund

 

Achieved – No justified complaints were received concerning the administration of this fund

 


 

Measures

Actual performance 2008/09

Comment

Administering the Government Exhibition Indemnification Scheme

An estimated 5 indemnifications will be established and administered during the year (Demand driven measure)

 

Two deeds of indemnifications were signed during the year; one for The Emperor’s Dragons at Otago Museum and the other for a major exhibition of works by Claude Monet at Te Papa.

 

100% of indemnifications will comply with the policy guidelines for the scheme

 

Achieved – All indemnifications complied with the policy guidelines for the scheme.

 

Protected Objects Act 1975

Note: Management of contracts for the authentication of taonga tūturu will be made with the Auckland War Memorial, Canterbury and Otago Museums.

Applications made under the Protected Objects Act 1975 are now reflected in the following three measures:

Export certificates for antiquities issued

 

Eighty-eight applications for export certificates were made during the year; 48 export certificates for antiquities were issued. The remainder were clearance certificates for objects not classified as protected.

 

Determinations of custody of newly found taonga tūturu

 

During the year, the Ministry was notified of 106 newly found taonga tūturu. Under the Protected Objects Act, custody is no longer determined by the Ministry. Instead, the Ministry works towards the transfer of legal ownership to the actual or traditional owners. 17 applications for ownership were submitted to the Maori Land Court. 11 applications were granted. The others were yet to be determined at year end.

 

Collectors of taonga tūturu registered

 

Achieved – 74 collectors of artifacts were registered.

 

         

Output Financial Performance

(Figures are GST exclusive)

 

2008/09

 

2008/09

 

 

Actual

 

Supp. Estimates

 

 

$000

 

$000

 

Revenue Crown

 

5,750

 

5,750

 

Other Revenue

 

275

 

288

 

Total Revenue

 

6,025

 

6,038

 

Total Expenses

 

5,805

 

6,038

 

Net Surplus/(deficit)

 

220

 

 

Explanations of major variances are provided in Note 14 of the Notes to the Financial Statements (page 57).

Output 2: International Cultural Diplomacy

Description

This output involves the management of the Cultural Diplomacy International Programme (CDIP), including the co-ordination of a cross-agency steering group comprising the Ministry of Foreign Affairs and Trade, Tourism New Zealand and New Zealand Trade and Enterprise.

(a) Performance measures

 

Performance Measures

2008/09 Budget Standard

2008/09 Actual Standard

Comment

 

Projects completed

 

100% on time and within budget

100% on time and within budget

All approved projects met the cabinet criteria.

The fourth year of the Cultural Diplomacy International Programme (CDIP) has seen funding provided to a range of projects to advance New Zealand’s economic, trade, tourism, and diplomatic interests.

A breakdown of the cost of operating the programme and of the initiatives funded is as follows:

 

Operating costs

 

$000

 

Ministry for Culture and Heritage administrative costs

 

222

 

Initiatives funded

 

1,298

 

Total

 

1,520

 

 

 

Breakdown of initiatives funded

 

 

Support for the Royal New Zealand Ballet’s tour to China

 

30

 


 

Operating costs

 

$000

 

Support for the Prime Minister’s visit to China and the opening of the New Zealand Trade and Enterprise business centre in Shanghai

 

26

 

Major trade promotion focus activities in Korea

 

1,024

 

Shanghai Tourism New Zealand Promotion

 

66

 

Contemporary Music and associated leveraging activities in Taipei

 

56

 

Manila New Zealand Festival

 

25

 

Bangkok Film Festival

 

8

 

Jakarta Film Festival

 

10

 

Singapore New Zealand Festival

 

56

 

Contemporary Music/Dance, Hong Kong and Taipei return of unspent funds

 

−3

 

Total Initiatives Funded

 

1,298

 

 

Output Financial Performance

(Figures are GST exclusive)

 

2008/09

 

2008/09

 

 

Actual

 

Supp. Estimates

 

 

$000

 

$000

 

Revenue Crown

 

1,879

 

1,879

 

Other Revenue

 

1

 

1

 

Total Revenue

 

1,880

 

1,880

 

Total Expenses

 

1,520

 

1,880

 

Net Surplus/(deficit)

 

360

 

 

 

Explanations of major variances are provided in Note 14 of the Notes to the Financial Statements (page 57).

Output 3: Policy Advice and Grants Administration

Description

This output involves:

·         the provision of policy advice on arts, culture, heritage and broadcasting issues, as determined in consultation with Ministers, including legislation, major policy proposals, and developments and initiatives which have significance to the arts, culture, heritage and broadcasting sectors

·         the management and disbursement of payments to a number of arts, culture, heritage and broadcasting sector agencies, and the monitoring of the Crown’s interests in these organisations

·         the provision of negotiated services to Ministers, including the preparation of replies to ministerial correspondence, and general services that assist Ministers in discharging their portfolio obligations to Parliament.

Output 3.1: Policy Advice

(a) Performance Measures

Performance Measures

 

2008/09 Budget Standard

2008/09 Actual Standard

Comment

 

Policy Advice

Average rating for Ministerial satisfaction with policy advice and submissions to Cabinet and Cabinet Committees

 

rated good or better

 

Arts, Culture and Heritage not met

 

Broadcasting met

Not met. The ministerial assessment has identified room for improvement in some areas. The Ministry is committed to meeting the needs of Ministers and is putting processes in place to make improvements in the areas identified.

Briefing papers provided

550

638

 

Cabinet papers provided

30

34

 

Cabinet papers contributed to

70

92

 

(a) Arts, culture and heritage issues including legislation, major policy proposals and developments and initiatives of significance in the sector

Meets plans and budget for programmes of policy development covering:

Enhancing heritage management

100%

100%

 

Arts and cultural management

100%

100%

 

Cross government initiatives

100%

100%

 

Cross government initiatives where they affect the cultural sector

100%

 

100%

 

 

(b) Broadcasting

Meets plans for successful transition to digital broadcasting

100%

100%

Digital Switch-off Steering Group established.

Meets plans for securing future of Public Service broadcasting

 

100%

 

100%

 

Cabinet paper to repeal TVNZ Charter and replace with statutory functions. RNZ Bill introduced.

Meets plans for supporting broadcast content availability and impact

100%

 

100%

 

Platinum Fund announced.

 

 

Performance Measures

2008/09 Budget Standard

2008/09 Actual Standard

Comment

 

(c) Provide online information about and access to NZ cultural events and providers (NZLive.com)

Note: 2007/08 was the first full year of operation for the set up and development of NZLive.com and 2008/09 is the base year for performance measurement.

Number of visitors to the website

1 million

914,202

 

Percentage of return visitors

 

Increase in return visitors as percentage of total visitors

Increase of 3%

 

 

Subscribers to the newsletter

8,500

8,780

 

Number of organisations contributing content

 

Increase in contributing organisations

Decrease of 1%

 

 

Number of international visitors

 

Continued increase in international visitor numbers

Increase of 23%

 

 

Return visitor numbers

 

Increase in return visitor numbers

Increase of 41%

 

 

Monitoring of Funded Agencies

(a) The management and disbursements of payments to arts, heritage and broadcasting sector agencies

Compliance with instructions and conditions governing payments to funded agencies

100%

 

100%

 

 

(b) Monitoring of the Crown’s interests in funded arts, heritage and broadcasting sector agencies

Compliance with the provisions of the funded agency accountability regime for the financial year

100%

 

100%

 

 

Board satisfaction with requested advice and support on capability matters

90%

 

80%

 

 

           

 

Performance Measures

 

2008/09 Budget Standard

2008/09 Actual Standard

Comment

 

Completion of baseline reviews within budget and to a standard approved by the Minister

100% (for 2 or more reviews)

 

100% (for 2 or more reviews)

 

Te Papa; New Zealand Ballet.

 

Broadcasting – nil.

Satisfaction with workshops and other discussion opportunities for board chairs and members

90% or more are satisfied

 

91%

 

 

Attendance of new board appointees on board induction programmes

100% within 6 months

 

71%

 

 

Completion of agreed schedule of regular updates for board members, governance e-newsletter quarterly editions and maintenance of relevant content on the online shared workspace

100%

 

100%

 

 

Other Negotiated Services      

(a) Ministerial servicing – preparation of draft responses to ministerial correspondence and questions in the House

Drafts accepted by the Minister

95%

99%

 

Annual rating of ministerial satisfaction with draft ministerial correspondence

 

Each category rated good or better

 

Arts, Culture and Heritage not met

 

Broadcasting met

Not met.

 

The ministerial assessment has identified room for improvement in some areas. The Ministry is committed to meeting the needs of Ministers and is putting processes in place to make improvements in the areas identified.

Annual rating of ministerial satisfaction with draft replies to questions in the House

Each category rated good or better

Met

 

 

Working days provision of draft ministerial correspondence

 

90% within 15 working days of receipt

70%

 

Meeting of deadlines is dependant upon consultation and research demands.

 

100% within 20 working days of receipt

91%

 

 

Performance Measures

 

2008/09 Budget Standard

2008/09 Actual Standard

Comment

 

Ministers’ office deadlines for draft replies to questions in the House

100%

 

100%

 

 

Number of items of draft ministerial correspondence

500

 

458

 

The number of items is based on demand.

Number of draft replies to questions in the House

200

 

117

 

 

(b) Preparation of speech notes

Number of draft sets of speech notes provided

90

 

90

 

 

 

(b) Quality Standards

 

Quality standards for 2008/09

Actual performance

Comment

100% of briefing reports will meet the deadlines set by the Ministers’ offices

100% briefing reports met deadlines set by Ministers’ offices

 

Ministers will rate on an annual basis, the Ministry’s performance in regard to speech notes provided as good or better

 

Arts Culture and heritage – not met

Ministerial assessment has identified room for improvement in some areas. The Ministry is committed to meeting the needs of Ministers and is putting processes in place to make improvements in the areas identified.

Broadcasting – met.

Submissions to Cabinet / Cabinet Committees

100% of submissions will meet Cabinet Office deadlines

Achieved

 

 

Sets of speech notes

100% of the sets of speech notes will meet the deadlines set by the Ministers’ offices

100% of the sets of speech notes provided met the deadlines set by the Ministers’ offices.

 

 

Output 3.2: Grants Administration

(a) Performance measures and quality standards
 

Measures / quality standards for 2008/09

Actual performance

Comment

Crown payment for Non-Departmental Output Expenses, Other Expenses and Capital Contributions will be disbursed to funded organisations during the year. All payments will be made in accordance with instructions and conditions governing the payment.

100% payments were made to funded organisations in accordance with instructions and conditions governing the payment.

 

The performance of recipients of Crown payments will be specified in memoranda of understanding or other funding arrangements agreed by responsible Ministers. All agreements will be completed by 31 July 2009, unless formal extension is agreed by the relevant Minister.

Achieved

 

Advice and assistance to recipients of Crown payments will be provided as required

Achieved – Advice and assistance to recipients of Crown payments was provided as required.

 

Advice provided will be rated as satisfactory or better by 90% of respondents

Achieved – Feedback was sought from agencies and, where provided, the Ministry’s performance was rated as satisfactory or better.

 

Output Financial Performance

(Figures are GST exclusive)

 

2008/09

2008/09

 

Actual

Supp. Estimates

 

$000

$000

Revenue Crown

6,986

6,986

Other Revenue

148

163

Total Revenue

 

7,134

 

7,149

 

Total Expenses

 

6,220

 

7,149

 

 

Explanations of major variances are provided in Note 14 of the Notes to the Financial Statements (page 57).

Vote Sport and Recreation         

Output: Purchase Advice and Monitoring Of Sport and Recreation Crown Entities

Description

This output involves the provision of purchase advice to and monitoring of sport and recreation Crown entities on behalf of the Minister for Sport and Recreation.

(a) Performance measures and quality standards
 

Performance Measures and Standards for 2008/09

Actual performance

Comment / Notes

Estimated 10 briefing reports will be provided

 

24 briefing reports were provided.

 

Compliance with the Quality Standards for Analysis and Advice as assessed by the Minister two times during the year

 

At the time of printing this information was not available

 

2008/09 Budgeted standard is: Rated as meeting and frequently exceeding expectations.

Crown payment for Non-Departmental Output Expenses, Benefits and Other Unrequited Expenses, and Other Crown Expenses will be disbursed to at least two organisations during the year. All payments will be made in accordance with instructions and conditions governing the payment.

100% payments were made to the two organisations in accordance with instructions and conditions governing the payment.

 

 

The performance of recipients of Crown payments will be specified in memoranda of understanding or other funding arrangements agreed to by the Minister. All agreements will be completed by 31 July 2008, unless formal extension is agreed to by the Minister.

Signed MoUs were in place for the two organisations by 31 July 2008.

 

 

 

Output Financial Performance

(Figures are GST exclusive)

 

2008/09

 

2008/09

 

 

 

Actual

 

Supp. Estimates

 

 

$000

 

$000

 

Revenue Crown

 

98

 

98

 

Other Revenue

 

0

 

0

 

Total Revenue

 

98

 

98

 

Total Expenses

 

98

 

98

 

Net Surplus/(deficit)

 

0

 

0

 

 

Explanations of major variances are provided in Note 14 of the Notes to the Financial Statements (page 57).


Updated on 23rd July 2015