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Vote Arts, Culture and Heritage - Heritage Services

Scope

Management of new memorial projects, national monuments, war and historic graves; promotion of cultural events; administration of legislation and grants; and research, writing and publication of New Zealand history and reference works including the on-line encyclopedia of New Zealand.

What we delivered

This output expense supports our achievement of our outcomes and impacts set out above. This output contributes to the following impacts:

· Our histories, taonga, places and symbols of nationhood are preserved for past, present and future generations.

· People understand and enjoy New Zealand’s diverse culture and heritage.

· New Zealand’s unique Māori culture and heritage is protected and enhanced.

During 2012/13 we:

· Collected and preserved oral and digital stories of cultural importance to New Zealand in a form accessible to current generations.

· Administered the annual New Zealand Oral History Awards.

· Managed the maintenance of war graves and historic monuments in New Zealand and abroad, and the management and maintenance of the National War Memorial.

· Administered legislation to protect symbols of nationhood and movable and found heritage.

· Developed Regional Museum Policy, Taonga Tūturu protocols and inter-agency commemorations group.

· Provided historical and cultural information that engages New Zealanders and international audiences, using a range of media, including print and digital.

· Produced and promoted significant cultural and historical resources and events, including First World War centenary commemorative digital and print projects.

·Progressed New Zealand’s First World War centenary commemorations projects, including National War Memorial Park.

· Produced digital and print publications which showcase Māori culture, history, and language.

· Scoped the Treaty Settlement Histories oral, print, and digital projects, which are to be developed over the next two to three years.

How well we delivered it

This section provides an assessment of our delivery against the performance measures set out in the Information Supporting the Estimates for 2012/13.

Collect and preserve oral history and digital stories

Actual performance 2012

Performance measures

Budget standard 2013

Actual performance 2013

New measure for 2013 – comparative information not available

Oral history interviews completed, including Post war New Zealand Society – “Next generation” project

12

20

100%

Deposit (to professional archival standards) all Vietnam War oral history interviews obtained during the previous 12 months

100%

100%

2,068

Expand the collection of images for the 28th Māori Battalion website project

1,500

849

New measure for 2013 – comparative information not available

Total number of stories and images collected on the Christchurch earthquake

100 stories and 200 images

29 stories and 39 images

Oral History Programme

During 2012/13 20 oral histories were completed as part of the Ministry’s Oral History programme. This comprised nine interviews for the Remembering Christchurch project; three for the Next Generation project; seven for the Vietnam War Oral History Project; and one miscellaneous interview.

All Vietnam Oral History Project interviews collected during 2012/13, and outstanding interviews from the previous year, have been archived to professional standards within the Ministry’s system. They are currently awaiting processing by the Alexander Turnbull Library.

Website images

849 images were collected for the 28th Māori Battalion website project. This was lower than originally expected, which reflected a shift in emphasis of the site, which concentrated on uploading different types of content, including more te reo content.

Submissions for Christchurch earthquake continue to drop as the earthquakes recede in time, which is shown by the reduction in submissions each quarter.

Administration of legislation to protect New Zealand and taonga Māori and cultural heritage

Actual performance 2012

Performance measures

Budget standard 2013

Actual performance 2013

None that the Ministry is aware of

Significant movable heritage subject to the Protected Objects Act is not lost overseas

100%

100%

New measure for 2013 – comparative information not available

Percentage of newly found taonga notified as preserved and returned to traditional owners by the Māori Land Court

100%

100%

0

There are less than 5 justified complaints from applicants in regards to the Protected Objects Act

Less than 5

1

4

Number of Protected Objects Act awareness presentations to key stakeholders

6

4

Fourteen temporary export and 4 permanent export certificates were issued under the Protected Objects Act; and 51 letters advising that the objects were not covered by the Protected Objects Act were issued. One export was declined and no decisions were overturned through the appeal process. Thirty cases of newly found taonga tūturu were notified to the Ministry and 9 determinations of ownership of newly found taonga tūturu were made by the Māori Land Court; and the Ministry registered 107 new collectors of taonga tūturu.

During 2012/13 there was one justified complaint received in relation to the export process. This concerned the time taken to process the application. In light of this, we have reviewed the process for applications to export to ensure the timely processing of all applications.

During 2012/13 the Ministry has continued to proactively identify and secure good opportunities for presentations with key stakeholders. Presentations were delivered to a Government official from Cambodia, Museum and Heritage Studies students at Victoria University of Wellington, to the Salvation Army in Upper Hutt and groups in Kerikeri, Oamaru and Gisborne.

The Ministry also administers the Flags, Emblems and Names Protection Act. During 2012/13 we completed 8 applications for the use of the word “Royal” and declined one use of the word “Anzac” under the Flags, Emblems and Names Protection Act. In the last year we have continued to receive an increase in the number of enquiries in relation to the use of the Coat of Arms largely in relation to Government Departments.

Fifty-nine applications to the Commemorating Waitangi Day Fund 2013 were received, 50 applications were approved for funding and $285,000 was distributed around New Zealand. Grants were awarded for a broad range of activities, including the largest one day event in New Zealand, held in Manukau (45,000 in attendance), a river pageant in Clive, and the four day event held at Waitangi.

Maintain war graves and access to memorials and other places of national significance

Actual performance 2012

Performance measures

Budget standard 2013

Actual performance 2013

78%

Inspect all war graves and memorials included in the Ministry's portfolio within New Zealand at least once every two years

100%

87%

Refer to note below

War graves, historic sites and national monuments within the Ministry's portfolio are legible and deemed intact

100%

100%

0

There are no more than 5 justified complaints received about the standard of maintenance

Less than 5

0

Over the past two years, 3,096 out of 3,576 war graves and memorials in New Zealand have been inspected. This result excludes graves in the Pacific as they are inspected once every 5 years. Six out of six planned inspection tours were completed during 2012/13. The two yearly result is below our target of 100% due to only two out of six planned inspection tours being completed during 2011/12. This was due to no travel undertaken during the Rugby World Cup and a period of unexpected illness of a key member of staff who carries out inspections.

During our inspection of war graves, historic sites and monuments, we identify which graves, sites and monuments require refurbishment work to ensure they are legible and deemed intact.

During 2012/13 we carried out refurbishment work on 220 graves, historic sites and monuments that had been identified as requiring refurbishment from our inspections over the past two years (2012: 210).

Due to the two yearly inspection rotation, it must be remembered that many graves that were clean and legible when inspected two years ago may have deteriorated since then. Therefore, it is during our inspections that we identify where refurbishment work is required. As a result, we cannot guarantee all war graves, historic sites and monuments in the Ministry’s portfolio are legible and intact, but if at any time during our inspection they are identified as needing repair work, this is completed as soon as practicable.

The Ministry has not received any complaints about the standard of maintenance. As always, work on war graves and memorials is completed to high standards. Work has only been completed by reputable stonemasons belonging to the New Zealand Master Monumental Masons Association (NZMMMA), stonemasons who have carried out work of a high standard in the past, or conservators employed to work on war and historic graves and memorials.

Promotion of cultural events and significant commemorations

Actual performance 2012

Performance measures

Budget standard 2013

Actual performance 2013

Rated ‘very good’

Ministerial satisfaction of the co-ordination of anniversaries and the commemorations programme

Rated ‘good’ or better

Rated ‘good’

New measure for 2013 – comparative information not available

Progress WW1 centenary commemorative print projects (Western Front, Illustrated, Heritage Sites)

Delivered against plan

Delivered against plan

An important piece of work for the Ministry during 2012/13 has been to lead planning for New Zealand’s commemoration of the First World War Centenary. The First World War Centenary Programme office was established during 2011/12, and is being expanded as preparations for the centenary grow. The Ministry’s objectives for the centenary are to honour the service and sacrifice of those who fought, to acknowledge the impact of the war on those who remained at home, to encourage families and communities to pass on their memories, and to strengthen connections with countries which share First World War experiences with New Zealand.

The Ministry continued their work with the Ministry of Transport and the New Zealand Transport Agency on planning the completion of Memorial Park (Pukeahu), a legacy project to mark the Centenary. Cabinet announced their decision in August 2012 to underground a section of Buckle Street, in order to create an unbroken memorial precinct as an appropriate setting for the National War Memorial and gathering place for ceremonial occasions.

Construction of the underpass commenced in October 2012 and is currently on track. The Community Forum, established under the legislation to advise the Minister on the design and development of the park, has met three times so far.

There is high interest from other nations wanting to build memorials at the park. We are currently developing policy for how memorials will be added to the park.

Two other legacy projects in development are the education and interpretation centre and heritage trails. The proposed education and interpretation centre will be a significant addition to the National War Memorial Park, as the memorial is currently a place of remembrance but contains little to tell the stories behind what is being commemorated. Two heritage interpretation centres (also called ‘heritage trails’) in Gallipoli and the Western Front will be developed in parallel, with the Gallipoli product to be completed by the first quarter of 2015, and the Western Front project a year later.

The WW100 website was successfully launched in September 2012. Other social media activities, such as Twitter and Facebook, have also been launched. There has been increased public engagement through these sites and more than 40 groups have registered to use the WW100 symbol.

The dedicated lottery funding is building a rich and diverse level of community engagement in the centenary programme. The Programme Office works with the Lottery Grants Board and Department of Internal Affairs in assessing applications for funding against the centenary programme’s objectives.

All WW1 centenary commemorative print projects have been delivered against plan. Illustrated history and hospital ships history completed all productions stages and sent to print. The Western Front and Heritage Sites projects are on target. There has been a strong response to request for proposals from publishers for these latter two projects and two other Ministry print projects.

Indemnify exhibitions

Actual performance 2012

Performance measures

Budget standard 2013

Actual performance 2013

100%

Compliance with the Government's indemnification scheme criteria

100%

100%

100%

Applicant timing requirements are met

100%

100%

There were no applications to the Government Indemnity Scheme for touring exhibitions during 2012/13.

Produce and promote cultural and historical resources and events

Actual performance 2012

Performance measures

Budget standard 2013

Actual performance 2013

5.7 million

Annual number of total visits to the Ministry’s websites (TeAra.govt.nz, NZHistory.net.nz, 28th Māori Battalion, Quake Stories, Anzac.govt.nz)

5.1 million

7.8 million

21.7 million

Annual number of page impressions for Ministry’s websites (TeAra.govt.nz, NZHistory.net.nz, 28th Māori Battalion, Quake Stories, Anzac.govt.nz)

19.0 million

23.6 million

New measure for 2013 – comparative information not available

Total community contributions to the Ministry’s websites (Te Ara, NZHistory.net, 28th Māori Battalion)

2,000

1,132

95

Development of new topics for Te Ara – the encyclopedia of New Zealand

94

113

23

Development of new topics for NZHistory.net.nz, including for educational purposes

20

12

Average rating of ‘good’ or better

Annual user satisfaction of Ministry websites

Average rating of 'good' or better

Average rating of ‘good’ or better

Refer to note below

Create additional content in te reo Māori on relevant websites as planned

Increase current content by 10%

Refer to note below

Our websites

Te Ara – the encyclopedia of New Zealand provides resources about New Zealand’s people, land, culture and society including New Zealand in brief. Te Ara is always being developed and enhanced. It aims to be a comprehensive guide to New Zealand’s people, natural environment, history, culture, economy, institutions, and society.

NZHistory covers three broad themes in New Zealand history: culture and society, politics and government, and war and society.

28th Māori Battalion is a place to record, remember, honour and maintain information and knowledge of the Māori Battalion and its outstanding contribution to Aotearoa New Zealand.

QuakeStories is a place where you can tell your stories about the Canterbury earthquakes of September 2010 and February 2011 and their aftershocks.

Anzac.govt.nz was launched to coincide with the 90th anniversary of the Gallipoli landings in 2005. The site provides a virtual guide of the Gallipoli Peninsula and includes searchable records of all New Zealanders who died at Gallipoli.

Visits and page impressions

Te Ara is our most popular website followed by NZHistory.net.nz. Both websites continue to show year-on-year growth in terms of visits and page impressions. Te Ara’s total visits and page impressions are up 30.1% and 19.6% respectively on the previous year. NZ History’s total visits are up 9.3% on the previous year but page impressions are down 7.0% on the previous year. In part this growth is organic as our websites are being recognised by Google and other search engines as providing reliable and authoritative information. Te Ara also benefited from strong promotion of its Government and Nation theme. We have attributed the decline in page views on NZ History to increasing use of mobile devices and mobile users’ requirements for short content.

Community contributions

Community contributions to the Ministry’s websites was below our budgeted performance. Contributions included 243 comments on Te Ara; 436 comments on NZHistory; and 243 images, 209 comments, and 1 audio file on 28MāoriBattlaion.

We also receive a lot of individual activity via other social media accounts, such as Flickr, Facebook, Twitter, signposts blog, which is a growing source of audience interaction, particularly Twitter.

New topics for Te Ara and NZHistory

During 2012/13, 102 entries were resourced for the Daily Life and Recreation theme, and 11 entries were resourced for the Creative and Intellectual Life theme.

During 2012/13, 12 new topics were developed for NZHistory. This result was below our budgeted performance of 20 new topics due to staff resources being allocated to other work, notably WW100 educational stream and WW1 print publishing work. We are planning to publish significant WW1-related content in 2013/14. The quality of work measures were achieved and visitor numbers continue to increase.

User satisfaction

During 2012/13 we conducted our second annual user satisfaction of our Ministry websites. The number of responses received in 2012/13 was significantly greater than responses received in 2011/12, 651 compared to 76.

Respondents were asked to rate the websites they had used and responses were as follows:

· What did you think about the quality of content?

95.3% of respondents answered ‘good’ or ‘very good’ (2012: 98.7%)

· How easy was it to find the information you were looking for?

90.1% of respondents answered ‘good’ or ‘very good’ (2012: 98.7%)

· How up-to-date is the content on our websites?

91.3% of respondents answered ‘good’ or ‘very good’ (2012: question not asked)

The Ministry has developed a strong user base and is providing a high quality service to these users. Comments received as part of the survey show that users find our content highly engaging and our websites a pleasure to use.

Content in te re Māori

During 2012/13 we put up 10 entries translated into te reo Māori on Te Ara (2012: 19).

During 2012/13, the 28th Māori Battalion website continued its focus on te reo Māori. The site is 85% bilingual (2012: 50%). We continue to utilise a group of highly regarded translators to progress the growth of te reo Māori on the website. This group have helped to translate 25 months (2012: 11) of the Battalion’s war diary into tribal dialect. 48 sound files (2012: 9) from Sound Archives New Zealand have been added to the website, 35 of these include te reo Māori. A new feature on the website is letters from soldiers in the Battalion. These are written in English and te reo Māori, the latter have been translated. Continuing their support of the website the National Library has again supplied a staff member for a month to assist with translations.

Eventfinder partnership

Actual performance 2012

Performance measures

Budget standard 2013

Actual performance 2013

4.7 million

Annual number of total visits to Eventfinder.co.nz

5.3 million

6.9 million

17.4 million

Annual number of page impressions for Eventfinder.co.nz

19.4 million

20.7 million

4,277

Average new events listed on Eventfinder.co.nz per month

2,950

3,595

New measure for 2013 – comparative information not available

Annual number of arts, culture and heritage attractions created on Eventfinder.co.nz

1,800

1,963

New measure for 2013 – comparative information not available

Annual number of new artists profiles created or edited in Eventfinder.co.nz

110

29

The Eventfinder partnership ended on 10 March 2013. Annual visits and page impressions continued to increase, up 47% and 19% respectively on the previous year. We are continuing to explore and work on projects with Eventfinda that are mutually beneficial, for example, promoting events around the First World War Commemorations programme.

Financial performance

Actual 2012

$000

 

Actual 2013

$000

Main Estimates 2013

$000

Supp Estimates 2013

$000

8,898

Revenue Crown

11,349

10,224

11,349

461

Revenue other

197

260

9,359

Total revenue

11,546

10,224

11,609

8,822

Total expenses

9,244

10,224

11,609

537

Surplus/(deficit)

2,302

Revenue and expenditure increased $1.385 million through supplementary estimates due to National War Memorial Park funding reclassification from capital to operating, and expense transfers from 2011/12 relating to First World War Centenary Commemorations. Expenditure is $2.365 million less than supplementary estimates due to the timing of the First World War commemorations project.


Updated on 23rd July 2015