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Vote Arts, Culture and Heritage Heritage Services

Scope

Management of new memorial projects, national monuments, war and historic graves; promotion of cultural events; administration of legislation and grants; and research, writing and publication of New Zealand history and reference works including the on-line Encyclopedia of New Zealand.

What we delivered

This output expense supports our achievement of our outcomes and impacts set out above. This output contributes to the following impacts:

· Our histories, taonga, places and symbols of nationhood are preserved for past, present and future generations.

· People understand and enjoy New Zealand’s diverse culture and heritage.

· New Zealand’s unique Māori culture and heritage is protected and enhanced.

During 2013/14 we:

· Progressed New Zealand’s First World War centenary commemorations projects, including the National War Memorial Park.

· Produced and promoted significant cultural and historical resources and events, including First World War centenary commemorative digital and print projects.

· Provided historical and cultural information that engages New Zealanders and international audiences, using a range of media, including print and digital.

· Collected and preserved oral and digital stories of cultural importance to New Zealand.

· Produced digital and print publications which showcase Māori culture, history, and language.

· Administered the annual New Zealand Oral History Awards and the Waitangi Day Fund.

· Supported the Heritage Forum to identify and progress priority work across the heritage sector.

· Managed the maintenance of war graves and historic monuments in New Zealand and abroad, and managed and maintained the National War Memorial.

· Administered legislation to protect symbols of nationhood and movable and found heritage.

· Progressed the Treaty Settlement Histories project.

How well we delivered it

This section provides an assessment of our delivery against the performance measures set out in the Information Supporting the Estimates for 2013/14.

Collect and preserve oral history and digital stories

Performance measures

Actual performance 2013

Budget standard

2014

Actual performance 2014

Oral history interviews completed, including: Remembering Christchurch Oral History Project; Treaty Settlement Histories Project

20

12

28

Total community contributions to the Ministry’s websites

New measure for 2014 – comparative information not available

1,200

1,163

Oral History Programme

During 2013/14 28 oral histories were completed as part of the Ministry’s Oral History programme. This included six interviews for the Treaty Settlement Histories project and a further two interviews (not counted in this total) recorded by project partner Te Hiku Development Trust, with Ministry support. Eight interviews were completed for the Department of Corrections Oral History Project.

All Oral History Project interviews collected during 2013/14 have been archived to professional standards within the Ministry’s system. They are currently awaiting processing by the Alexander Turnbull Library.

Total community contributions

The community contributions provided this year have included comments and images added to items on the Te Ara and NZHistory sites, stories and images added to QuakeStories, and comments and photos added to 28 Māori Battalion.

Administration of legislation to protect New Zealand and taonga Māori and cultural heritage

Performance measures

Actual performance 2013

Budget standard

2014

Actual performance 2014

Number of export certificates, applications and letters processed to ensure significant movable heritage subject to the Protected Objects Act is not lost overseas

New measure for 2014 – comparative information not available

45

105

Number of taonga tūturu case notifications made*

New measure for 2014 – comparative information not available

27

33

Percentage of taonga tūturu notifications processed through to the Māori Land Court within 12 months of notification

New measure for 2014 – comparative information not available

100%

0%

Number of justified complaints from applicants in regards to the Protected Objects Act

1

 

Fewer than 5

0

Number of Protected Objects Act awareness presentations to key stakeholders

4

6

17

Acceptance of Ministerial submissions in relation to the Flags, Emblems and Names Protection Act

New measure for 2014 – comparative information not available

100%

100%

Ministerial applications in relation to the Flags, Emblems and Names Protection Act submitted to the Minister within 3 months of receipt

New measure for 2014 – comparative information not available

100%

96.43%

Number of enquiries received in relation to the Flags, Emblems and Names Protection Act

New measure for 2014 – comparative information not available

40

56

* Newly found taonga tūturu notified to the Ministry in 2013/14

Protected Objects Act

35 temporary export certificates were issued, along with 4 permanent export certificates and 9 clearance certificates.  57 letters advising that particular objects were not covered by the Protected Objects Act were issued. No export applications were declined.

During 2013/14 the Ministry has continued to proactively identify and secure good opportunities for presentations to key stakeholders to raise awareness of the Act and its provisions.  17 presentations were made during the year, including at the Museums Aotearoa Conference, to iwi and hapu around the country, and to students at Victoria University.

Taonga tūturu notifications

33 cases of newly found taonga tūturu were notified to the Ministry in 2013/14 and a total of 57 public notifications were made by the Ministry in 2013/14.

No taonga tūturu notifications have been processed through to the Māori Land Court this financial year. This was due to staff resources being spent on competing claims. In total, 38 cases have had recommendations approved by the Chief Executive; 17 of these related to those newly notified in 2013/14, 11 from the previous year and 10 related to backlog cases.

Flags, Emblems and Names Protection Act

During 2013/14 we completed an increased number of applications under the Flags, Emblems and Names Protection Act.

Twenty-two applications to use the word ‘Royal’ in a trade mark or company name were approved by the Minister and subsequently approved by the Governor-General.  Three applications to use the Coat of Arms were approved by the Minister, and two applications to use the word Anzac were approved by the Minister, with one application declined.

Only one of the 28 applications was not submitted to the Minister within three months of the application date, due to requiring further information from the applicant.  100% of the Ministry’s advice was approved by the Minister, once submitted.

The Ministry also completed work to support an application for the ‘Royal’ title for the Royal New Zealand College of Urgent Care.

Maintain war graves and access to memorials and other places of national significance

Performance measures

Actual performance 2013

Budget standard

2014

Actual performance 2014

Inspect all war graves and memorials included in the Ministry's portfolio within New Zealand at least once every two years

87%

100%

98.69%

War graves, historic sites and national monuments within the Ministry's portfolio are refurbished, where required, within 2 years of inspection*

100%

100%

97.13%

Number of justified complaints received about the standard of maintenance

0

Fewer than 5

0

Number of visitors to the National War Memorial

New measure for 2014 – comparative information not available

10,000

5,394

* This is measured two years from the financial year that the inspection took place

War graves and memorials

Over the past two years, 3,529 out of 3,576 war graves and memorials in New Zealand have been inspected. This result excludes graves in the Pacific which are inspected once every five years. All scheduled inspection tours were carried out during 2013/14. A small number of graves and memorials were not inspected due to circumstances beyond the Ministry’s control, such as flight delays cutting short inspection time, or closed cemeteries in Canterbury preventing access because of earthquake damage.

During our inspection of war graves, historic sites and monuments, we identify which graves, sites and monuments require refurbishment work to ensure they are legible and deemed intact. 

During 2013/14 we carried out refurbishment work on 339 out of 349 graves, historic sites and monuments which had been identified as requiring refurbishment from our inspections over the past two years (2012/13 and 2013/14). A small number of refurbishments were not able to be completed by 30 June 2014, due to a number of circumstances such as contractor availability and consultation with iwi-Maori.

The Ministry has not received any complaints about the standard of maintenance. As always, work on war graves and memorials is completed to high standards. Work has been completed only by reputable stonemasons belonging to the New Zealand Master Monumental Masons Association (NZMMMA), stonemasons who have carried out work of a high standard in the past, or conservators employed to work on war and historic graves and memorials.

Visitors to the National War Memorial

The annual target of 10,000 visitors has not been achieved in 2013/14 due to the Memorial being largely closed for seismic strengthening and refurbishment. The Memorial will re-open in April 2015 and will experience an increase in visitors as people visit the new National War Memorial Park after the Park also opens in April 2015.

Promotion of cultural events and significant commemorations

Performance measures

Actual performance 2013

Budget standard

2014

Actual performance 2014

Ministerial satisfaction with the co-ordination of anniversaries and the commemorations programme

Rated ‘good’

Rated ‘good’ or better

Rated ‘good’

Progress First World War centenary legacy projects, including Education Interpretation Centre and Heritage Trails

New measure for 2014 – comparative information not available

Project plan and implementation strategy developed

Project plan and implementation strategy developed

Number of heritage sector organisations and community groups actively involved in the WW100 programme

New measure for 2014 – comparative information not available

70 registrations for the WW100 symbol

100 projects listed on the WW100 website

30 WW1 lotteries applications

382 registrations

for the WW100 symbol

282 projects listed on the WW100 website

179 WW1 lotteries applications

Progress National War Memorial Park

New measure for 2014 – comparative information not available

Delivered against plan

Delivered against plan

Annual number of total visits to WW100.govt.nz, and members of WW100 Facebook and Twitter communities

New measure for 2014 – comparative information not available

25,000 total visits to WW100.govt.nz

1,000 members of WW100 NZ Facebook

1,000 followers of WW100 NZ Twitter

74,148 total visits to WW100.govt.nz

1,672 members of WW100NZ Facebook

2,227 followers of WW100NZ Twitter

First World War centenary legacy projects

An important piece of work for the Ministry during 2013/14 has been to lead planning for New Zealand’s commemoration of the First World War Centenary. The First World War Centenary Programme office was established during 2011/12 as a partnership between this Ministry, NZ Defence Force, the Ministry of Foreign Affairs and Trade, and the Department of Internal Affairs.  The objectives for the centenary are to honour the service and sacrifice of those who fought, to acknowledge the

impact of the war on those who remained at home, to encourage families and communities to pass on their memories, and to strengthen connections with countries which share First World War experiences with New Zealand.

The Ministry continued to work with the Ministry of Transport and the New Zealand Transport Agency on the National War Memorial Park (Pukeahu), a legacy project to mark the Centenary.  Construction of the underpass commenced in October 2012 and is on track for completion by the agreed deadline.  The design work for the Park is now 100% complete and procurement is on track for completion.  Construction of the Park has commenced already in areas unaffected by the underpass or temporary road and is on track for opening in April 2015.

There is high interest from other nations wanting to build memorials at the Park and we have confirmed a policy for how memorials will be added to the Park.

Two other legacy projects in development are the education and interpretation centre and heritage trails. The proposed education and interpretation centre will be a significant addition to the National War Memorial Park, as the memorial is currently a place of remembrance but contains little to tell the stories behind what is being commemorated.  Cabinet has considered and agreed a proposal for a feasibility study on incorporating the Dominion Museum building as part of the National War Memorial Precinct. In the interim, a temporary smaller scale museum for the first years of the WW1 Centenary is planned to incorporate the Interpretation and Education Centre for the Park.

Two heritage site interpretation projects (also called ‘heritage trails’) in Gallipoli and the Western Front will be developed in parallel.  The contract for the heritage trails was signed on 11 April 2014 and the overall design of all components has been completed.  Production and implementation of the digital media and the Gallipoli heritage trail components started in August 2014.

The WW100 website was launched in September 2012, along with Twitter and Facebook connections.  There has been increased public engagement through these sites and more than 40 groups have registered to use the WW100 symbol.

Funding from the NZ Lottery Grants Board is building a rich and diverse level of community engagement in the centenary programme. The Programme Office works with the Lottery Grants Board and Department of Internal Affairs in assessing applications for funding against the centenary programme’s objectives.

The Ministry’s First World War research and publishing programme has continued to grow. The ‘New Zealand and the First World War’ book was launched in November 2013 and was reprinted in February 2014 after selling out its first 5000-copy print run. Two updated battlefield guidebooks are in production and work continues on adding new features to the NZHistory website. Ministry Senior Historian Gavin McLean curated the ‘Facing the Front’ art exhibition, which opened at the NZ Portrait Gallery in June 2014.  This exhibition features images of people who experienced the war first hand, including the monarchs, politicians, generals, scientists, businesspeople, VC winners, nurses, charity workers and conscientious objectors. The exhibition also showcases the individuals who have helped shape our view of the war, people such as the First World War official historians, war memorial architects and novelists.  Work was also completed on a collaborative project to create a series of short ‘Great War Stories’ for TV3 (also available at http://www.nzhistory.net.nz/war/great-war-stories). The Ministry has also begun work on a research project commissioned by New Zealand Post on First World War postal and communications history.

Information on and communication of New Zealand and Māori history, society and culture

Performance measures

Actual performance 2013

Budget standard

2014

Actual performance 2014

Annual number of total visits to the Ministry’s websites

7.8 million

8.4 million

9.2 million

Annual number of page impressions for Ministry’s websites

23.6 million

24.0 million

27.4 million

Annual number of returning visitors to the Ministry’s websites

New measure for 2014 – comparative information not available

3.1 million

3.2 million

Development of new topics for Te Ara – the Encyclopedia of New Zealand

113

100

91

Progress WW1 centenary commemorative print projects (Western Front, Heritage Sites, Māori and the First World War)

New measure for 2014 – comparative information not available

Delivered against plan

Delivered against plan

Progress WW1 centenary commemorative digital project, including NZ History topics, war stories and 100 Years Ago real-time project

New measure for 2014 – comparative information not available

10 topics and 20 war stories

Real-time project delivered against plan

10 topics

27 war stories

Real-time project delivered against plan

Progress Treaty Settlement Histories print and digital projects

New measure for 2014 – comparative information not available

Delivered against plan

Delivered against plan

Annual user satisfaction of Ministry websites

Average rating of ‘good’ or better

Average rating of 'good' or better

Average rating of ‘good’ or better

 

Our websites

Te Ara – The Encyclopedia of New Zealand – provides resources about New Zealand’s people, land, culture and society.  Te Ara aims to be a comprehensive guide to New Zealand’s people, natural environment, history, culture, economy, institutions, and society.

NZHistory covers three broad themes in New Zealand history: culture and society, politics and government, and war and society.

28 Māori Battalion is a place to record, remember, honour and maintain information and knowledge of the Māori Battalion and its outstanding contribution to Aotearoa New Zealand.

QuakeStories is a place where you can tell your stories about the Canterbury earthquakes of September 2010 and February 2011 and their aftershocks.

Anzac.govt.nz was launched to coincide with the 90th anniversary of the Gallipoli landings in 2005. The site provides a virtual guide of the Gallipoli Peninsula and includes searchable records of all New Zealanders who died at Gallipoli.

User satisfaction

During 2013/14 we conducted our third annual user satisfaction of our Ministry websites. A total of 459 responses were received compared with 651 in 2012/13 and 76 in 2011/12.

Respondents were asked to rate the websites they had used and responses were as follows:

•   What did you think about the quality of the content?
90% answered ‘Ok’, ‘good’ or ‘very good’ (2013: 95.3%)

•   How easy was it to find the information you were looking for?
86.7% answered ‘good’ or ‘very good’ (2013: 90.1%)

•   How up-to-date is the content on our websites?
79.3% answered ‘good’ or ‘very good’ (2013: 91.3%)

•   What was your general impression?
89.3% answered ‘good’ or ‘very good’ (new question in 2014)

The Ministry has developed a strong user base and is providing a high quality service to these users. Comments received as part of the survey show that users find our content highly engaging and our websites a pleasure to use.

 

Actual

2013

$000

Budget* 2014

$000

Revised Budget* 2014

$000

Actual

2014

$000

Revenue Crown

11,349

10,930

10,110

10,110

Revenue other

197

717

728

Total revenue

11,546

10,930

10,827

10,838

Total expenses

9,244

10,930

10,827

10,612

Surplus/(deficit)

2,302

226

*       The statement of accounting policies provides explanations of these figures which are not subject to audit.


Updated on 23rd July 2015